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Easy Hosting Solutions From True Cloud Hosting Uganda

Sick and tired of numerous network downtimes or inferior client support? We, at True Cloud Hosting Uganda, are here to put things right - we offer a 99.9% network uptime guarantee and a 24x7 customer care service with an average response time of 20 minutes. Our hosting packages comprise a ton of free tools and bonuses to render your hosting experience as seamless as possible. And we also have a rich array of universal and country-specific top-level domain name extensions - you can pick from among the most famous universal top-level domain name extensions like .COM and .NET, or go with a ccTLD such as .DE, .EU, .CA or .CO.UK.

Find the Right Hosting Plan For You

Regular	Advanced	Professional

The ideal solution for a simple website such as a blog or a portfolio.	An ideal choice for any e-store or a fairly complex website.	The ideal choice for housing multiple high-traffic sites in just one website hosting account.
Unlimited storage	Unlimited storage	Unlimited storage
Unlimited bandwidth	Unlimited bandwidth	Unlimited bandwidth
5 websites hosted	Unlimited websites hosted	Unlimited websites hosted
24/7/365 support	24/7/365 support	24/7/365 support
30 Days Money Back Guarantee	30 Days Money Back Guarantee	30 Days Money Back Guarantee
30 Day Free Trial	30 Day Free Trial	30 Day Free Trial
$8.33 / month	$16.67 / month	$20.83 / month
Compare All Plans	Compare All Plans	Compare All Plans

	Advanced	Professional	Simple	Regular
GUARANTEES
Instant Account Activation There is no need to wait - your web hosting account is set up immediately after you purchase the service so you can start working on your website.
24/7 Customer Support Regardless of whether you need assistance before or after you purchase, our customer support is available for you 24/7.
1 Hour Response Time We value your time and that is why our hosting employee will reply within the hour, no matter the nature of your inquiry.
Uptime Guarantee Tired of your site timing out, there is no need to worry because here at our hosting we guarantee 99.9% network uptime.	99.9%	99.9%	99.9%	99.9%
Daily Data Backup In order to ensure the information you upload on our servers is safe and secure, we back it up every day (as long as the account data is less than 5 GB). In case there is a problem, we can restore the content from the day before.
Money Back Guarantee All our shared web hosting packages come with a 30-day money-back guarantee. That way you can try the service for a month and in case it does not suit your needs and requirements, we will return your money. There is no option for a refund after the 30 days have passed and all domain registrations are final and non-refundable after the domain is registered.	30 Days	30 Days	30 Days	30 Days
30-Day Free Trial Sign up for our 30-day free trial to see what makes our hosting services special. No credit card required.
Monthly price	$16.67/mo	$20.83/mo	$3.75/mo	$8.33/mo

BASIC FEATURES
Disc Space The amount of disk space indicates how much data you can upload on our servers once you purchase a shared hosting account with us.	Unlimited	Unlimited	Unlimited	Unlimited
Monthly Traffic The monthly traffic shows how much data you can transfer to and from the server each month. That includes uploading the websites and any other files along with all the visits of the websites hosted in this account.	Unlimited	Unlimited	Unlimited	Unlimited
Domain Name Registration / Transfer Domain name registration is the service that allows you to have a unique address for your website on the Internet. Every domain name that is registered with us is automatically to point to your account with us so no further configuration is required.Domain name transfer is the process of changing the company that provides the domain registration service without a change in ownership.	$7.00	$7.00	$7.00	$7.00
FREE FEATURES
Free Account Set-up Not only your account is set up instantly but we also do not charge you any setup fees - you can simply start working on your websites.
FREE Domain Name If you purchase one of our packages, there is a bonus - one free domain name registration or transfer from the list of promotional domains.
800+ Website Themes 800+ free templates are available by default with all shared hosting plans and you do not need coding skills or previous experience to build a site. All templates are free of charge.
Online Website Builder With all of our shared hosting packages you will get a free online website builder that does not require any design skills or experience since it includes multiple templates and makes website creation a breeze.
50+ Free Apps Installer The Elefante Application Installer is included with all our shared hosting packages and it gives you access to install over 40 applications - you can have a blog, a forum or a shopping cart set up within minutes with just a few clicks and no technical skills.
Free VPN Access (5 GB) Access blocked websites or use country-restricted services by routing your Internet traffic through a secure connection using multiple access points around the world.
Shared SSL IPs Our custom cloud hosting platform will allow you to use a shared IP address for SSL certificates, so you can protect the information that customers submit on your website without spending extra money for an IP.
Dropbox/ Google Drive Backups If you have a Dropbox or a Google Drive account, our system can generate daily backups of your files and databases in it, so you will have a copy of your content at all times and you can access it through a personal computer or a mobile device.
Website Migration If you are changing hosting providers, we can move all the content for you in a very timely manner and at no extra cost. We will also test your site to make sure that it is working flawlessly before you point your domain name to our cloud platform.
SSD Data Caching Our cloud shared hosting platform uses SSD drives working in a RAID for better and much faster performance of your websites. To improve the read and write speeds to some parts of the platform, we also use separate SSDs that are set up as to work as cache only. This setup will boost the speed of your websites even more.
ZFS Storage The ZFS file system that we use on our cloud hosting platform is superior to all other file systems out there. It works much faster, which means faster sites and more frequent backups, and due to the real-time checksum comparison it performs on all files, no file can ever get.
ModSecurity ModSecurity is a popular Apache module that prevents third parties from using exploits to hack a web application. It uses a set of rules to block certain incoming requests as it monitors the HTTP traffic in real time. ModSecurity comes with each and every shared hosting plan that we offer.
Marketing Tools If you need help to get your website more popular, the easy-to-use marketing tools that are included with each package come to the rescue. You can submit your website to search engines as well as publish news and stories.
Administration Tools All the packages are provided with Hotlink protection, IP blocking, .htaccess generator and other tools which make advanced administration easy.
Video Tutorials Over 40 clips are available through different sections of the web hosting control panel so that you can start finding your way with ease.
Online Documentation After carefully studying the questions and difficulties our clients experience with the web hosting control panel and our services, we have compiled an extensive help section with lots of FAQs and tutorials that will help you along the way.
CONTROL PANEL
In-house Built Control Panel The Hepsia control panel is an in-house product that is a result of hard work aimed at providing advanced functionality combined with easy-to-use and intuitive design.	View Demo	View Demo	View Demo	View Demo
Multi-lingual Interface (over 10 languages) We have clients from all over the world and therefore the in-house built web hosting control panel is available in over 10 languages and more are on the way to facilitate our international clients.
Colour Skins And to make working with our web hosting control panel even more pleasant you can choose the colour theme that suits you best.
DOMAINS & SUBDOMAINS
Hosted Domains You can host with us any top level domain name and this feature shows you how many domain names you can host with each of the shared web hosting packages.	Unlimited	Unlimited	1	5
Subdomains Subdomains, also known as child domains, are domains that are part of a larger domain. For example anything.my-best-domain.com is a subdomain of the domain name my-best-domain.com	Unlimited	Unlimited	Unlimited	Unlimited
Parked Domains When you register a domain name just to reserve it for future use, you can use the domain parking feature which allows you to point it to a temporary page (for example "Under Construction") or simply redirect the domain to another site.	Unlimited	Unlimited	Unlimited	Unlimited
Full DNS Management The web hosting control panel provides you complete access to manage all DNS records of your domain name like changing the A record to point to a different host or the MX records to choose a different mail server to handle your e-mails.
Custom A and MX Records The A record of the domain name specifies the IP address where the domain name resolves to while the MX records of the domain name specify the mail servers that handle the e-mail of the domain name.
CNAME Records The CNAME record of the domain name redirects the domain to another domain`s A record and therefore creating a CNAME record removes the A record of the domain.
AAAA/SRV/NS/TXT Records The advanced features of the web hosting control panel allow you to set up IPv6 related records such as the AAAA record which is used for mapping hostnames to IPv6 addresses. The SRV record (also known as Service record) is used for defining the location of servers for specified services - the hostname and the port number. The NS (Name Server) records of the domain name specify which server handles all the DNS records for this domain name. The SPF e-mail authentication system derives information from the TXT records of the domain name.
Full Whois Management We provide you complete access to manage the WHOIS record of the domain name as much as the registry allows you. There are specific restrictions for some of the TLDs and you should refer to the Domains page.
Registrar Lock Option This is a security feature available for some TLDs to prevent unwanted domain transfers and thus protect your domain name from theft.We grant you access to lock and unlock the domain names at will via the web hosting control panel.
EPP Transfer Protection Some TLDs require this specific EPP transfer authorization key to process domain transfers. This is used in addition or instead of the Registrar Lock for further protection. You can easily obtain the EPP key for your domain names via the web hosting control panel.
ID Protection We offer an additional service for all TLDs that support this feature to protect your personal data becoming public in the WHOIS record. That is the best way of protection against spammers and possible identity theft.	Optional	Optional	Optional	Optional
E-MAIL SERVICES
Email Accounts The mailboxes you create with us support POP3, IMAP and SMTP protocols that allow you to use mail client applications such as Outlook and Thunderbird to access and manage your e-mail.	Unlimited	Unlimited	100	500
Webmail You can choose from the three webmail applications we offer to access and manage your e-mail from any computer in the world that is connected to the Internet without any setup or configuration.
E-Mail Aliases This feature allows you to set up different e-mail addresses that use the same mailbox and that way you can easily check the messages you receive in all e-mail aliases at the same time.	Unlimited	Unlimited	100	500
E-Mail Forwarding This feature allows you to receive the same message in two or more e-mail addresses at the same time or simply redirect all incoming messages from one mailbox to another.
Auto-responders If you enable this feature for a specific e-mail account, an e-mail message with a pre-defined text written by you will be automatically sent as a reply to every e-mail that you receive.
Catch-all e-mails This feature allows you to collect any messages that have been sent to a mistyped e-mail address @yourdomain.com.
Mailing Lists The mailist list allows you to send the same message to multiple recipients (that have subscribed to the list) at the same time.	Unlimited	Unlimited	Optional	15
Mailing List Members This feature shows you how many people can be subscribed to the same list.	Unlimited	Unlimited	Unlimited	Unlimited
Anti-spam Protection This e-mail feature protects you from receiving unwanted e-mail messages. If the advanced features are properly adjusted, SpamAssassin will filter up to 99% of the spam.
SPF Protection The Sender Policy Framework (SPF) prevents forging of the "FROM" field and thus it protects your domain names from being used for spamming.
DomainKeys Identified Mail The DomainKeys Identified Mail system is used to digitally stamp every mail message in order to make sure that it is sent from a trusted server and has not been edited during the delivery itself. By using public and private encryption keys, the system is also used to obstruct email forgery, i.e. disguising an email message to appear as though it was sent from another e-mail address.
Anti-virus Protection The ClamAV software has numerous advanced features that guarantee your anti-virus protection by scanning all incoming mail for viruses.
Custom MX Records The ability to change the MX records of the domain name or simply add more MX records with different priority allows you to control who is handling your mail service.
WEBSITE CONTROLS
Advanced File Manager The web hosting control panel is equipped with an advanced file manager that will allow you to easily create, delete, move and rename files and folders. It has many other useful features like the ability to work with drag&drop operations.
FTP Accounts The FTP account allows you to establish an FTP (File Transfer Protocol) connection to the server for faster and easier uploading.	Unlimited	Unlimited	Unlimited	Unlimited
FTP Manager The web hosting control panel provides you with an FTP Manager that you can use to create FTP accounts with different level of access for each one as well as change the password or delete existing accounts.
SSH/Telnet This feature allows advanced users to access and manage the account via secure connection to the server through an SSH/Telnet encryption software.	Optional		Optional	Optional
Website Manager The easy-to-use web hosting control panel is also featured with a remarkable website manager that provides you full control over your domain names and subdomains.
Custom Error Pages This feature allows you to change the error page that website visitors see if the requested page from your website is not opening for some reason.
Custom Apache Handlers This is an advanced feature useful for experienced webmasters to determine how the server will treat various webfiles opposed to using the default Apache configuration.
Custom MIME Types This is another feature for advanced webmasters that allows them to determine how browsers will treat various files and file types.
Password Protected Areas Enabling a password protection for a certain folder allows you to grant access to a single user or group of people and keep it out of reach for the public..
URL Redirection Tool This is another advanced feature of the web hosting control panel that allows you to easily redirect your URLs using permanent or temporary redirection.

ADVANCED TOOLS
Dedicated IP Address A dedicated IP address means that you will be the only one in the world using this exact IP address. For example, if you intend to have an online store with a private SSL certificate you will need a dedicated IP address to install it.	Optional	1	Optional	Optional
FrontPage Extensions This feature gives our web hosting packages compatibility with Microsoft FrontPage so that you can upload and use websites created with FrontPage.
Dreamweaver MX Support Our web hosting packages are also compatible with websites created using Dreamweaver - probably one of the most popular web design softwares.
PHP4/PHP5/PHP7 Support PHP is one of the most used scripting languages when it comes to creating dynamic web pages and we are proud to support version 4, 5 and 7 to ensure that your website will work flawlessly.
MySQL v.5 Databases MySQL is a very popular SQL database server capable of working with various scripting languages such as C, C++, Java, Perl, PHP and Python. This feature shows how many MySQL databases you can use with each particular package.	Unlimited	Unlimited	5	20
MySQL Database Storage This features shows you what is the amount of data that can be stored in all your MySQL databases as a total.	Unlimited	Unlimited	Unlimited	Unlimited
phpMyAdmin Access phpMyAdmin is a tool that provides complete access to manage your MySQL databases via easy-to-use interface.
PostgreSQL 8.3 Databases PostgreSQL is a more advanced database system known to be stable and providing better data integrity. This feature shows how many PostgreSQL databases you can use with each particular package.	20	Unlimited	Optional	5
PostgreSQL Storage This features shows you what is the amount of data that can be stored in all your PostgreSQL databases as a total	Unlimited	Unlimited	Optional	80 MB
phpPgAdmin phpPgAdmin is a tool that provides complete access to manage your PostgreSQL databases via easy-to-use interface.			Optional
Zend Optimizer This software optimizes the work of PHP based applications by enabling them to load and execute Zend Guard encoded files.
Perl 5.8.x Perl is one of the general purpose programming languages widely used for web development and thus it is supported by our servers to provide a wider choice for you.
Over 3400 Perl Modules Perl modules are packages of software code universally adopted to speed up future developing and you get over 3400 such modules with each of our shared hosting packages.
ImageMagick & GD Library Both ImageMagick and GD Library are used for working with image files like PNG, GIF and JPEG among others when generating thumbnails, graphics, charts, etc.
Python Python is another general purpose programming language supported by all of our shared hosting packages and its aim is to combine very clear syntax with remarkable power.
IonCube Just like Zend Optimizer, IonCube also enhances the performance of PHP applications by enabling them to easily operate with IonCube encoded files.
Server Side Includes Server Side Includes are bits of coding that can be integrated into html files to tell them to include other information to be displayed as well. It is a good way of saving time and making sure the exact same information is displayed when it has to appear on different pages.
SSL Certificate Generator SSL (Secure Sockets Layer) is the most common way of securing webpages used especially when sensitive data is collected such as personal or billing information. The SSL Certificate Generator will provide you with unsigned SSL code that needs to be approved by an authorized registrar.
Cron Jobs Crontab is a command that allows scheduling tasks for future executing and is most widely used for repeating tasks executed at regular intervals.	Unlimited	Unlimited	Optional	5
InnoDB The latest edition of InnoDB offers serious improvements in efficacy, reliability and usability.
Varnish Varnish Cache is an HTTP accelerator that can improve the speed of your web site.			Optional	Optional
Memcached Memcached is a general-purpose memory caching system for increasing the load speed of dynamic database-driven websites.			Optional	Optional
Node.js Node.js is a software platform for building highly scalable network apps, built on Chrome`s JavaScript runtime.			Optional	Optional
WEBSITE STATISTICS
Webalizer Web/FTP Stats Webalizer is an advanced web statistics application that provides you extensive reports of the current and previous months with graphics for each month and detailed daily statistics including referral URLs
Access Log Manager When you activate the access logs for a certain hostname, there will be a record of every visit and every hit within your site. You can export the log in a text file for external statistical analysis.
Error Log Viewer When activated the error log keeps a record of every warning or error that occured on your website so that you can examine them and rectify the issues related to the website.
Traffic Stats This feature allows you to monitor the total of incoming and outgoing data transfer for each hostname in your account separately.
MySQL Stats This feature provides you information about the daily amount of queries made by each of your databases with an hourly average calculation as well.
Load Stats This tool provides you with detailed information about the CPU usage generated by your account over different periods of time - yearly, monthly, daily or even for 6 hour intervals.
OS, CONNECTIVITY AND BACK-UP
Stable Linux with Apache Linux is the leading server operating system known to be a stable environment with high security and great productivity and that is why it is used by the 10 fastests supercomputers in the world. Apache is the most popular web server that runs more websites than all other webservers combined.
2.5 Gbit Network The data center is using top quality routers and carriers allowing an outstanding Internet connection with combined speed of 2.5 gigabits per second.
Help UPS & Diesel Backup Generator We have powerful UPS devices in place and a diesel generator in case of prolonged outages to ensure the uptime of the network.
CUSTOMER SERVICE
24/7 Customer Support We are here for our customers 24 hours a day and seven days a week - no holidays, no excuses!Different channels of communication are available to suit you best depending on the issue or query that you have.
Phone Support Apart from the phone number in US, we also have a AU, UK and international lines available 14 hours day to assist you with any pre-sales, billing or general questions you may have.
Live Chat Support Our Live Chat operators are waiting to assist you with your questions and problems in real time to ensure our services are always a better experience for you.
Integrated Ticketing System Whenever you experience technicial difficulties, our professional technicians are at your disposal so all you have to do is simply open a ticket from within your web hosting control panel and you will get a reply within the hour with an average response time of 15-20 minutes.
PRICING
Monthly price Please note that shared web hosting packages are paid annually and this monthly price is calculated for comparison purposes only.	$16.67/mo	$20.83/mo	$3.75/mo	$8.33/mo
Total annual price Since shared web hosting packages are paid on annual basis this is the actual fee that you have to pay in order to purchase the package you wish to use.	$200.00/yr	$250.00/yr	$45.00/yr	$100.00/yr

	KVM 2	KVM 3	KVM 4	KVM 1
VPS GUARANTEES
No Set-up Fee The first monthly fee is the only payment you have to make when you order a VPS. We do not charge you for setting up your VPS.
1-hour Account Activation We know how important it is start using your Virtual Private Server as soon as possible and that is why we will set it up within the hour - the maximum time needed for proper configuration of your VPS.
99.9 % Service Uptime Guarantee As always we guarantee 99.9% uptime and stable operation of the main machine for your VPS.
24/7 Technical Support For Pre-installed Software Our professional technicians are available for you 24/7 to assist you with any applications that come pre-installed with the Virtual Pivate Server. All you have to do is open a trouble ticket from the VPS Plan Manager and you will get a reply within the hour.
Domain Name Registration / Transfer You need a domain name for your VPS and if you do not have one yet, you can register it with us. If you have an existing domain you can also transfer the domain registration to our registrar so you have them all under one roof.	$12.50	$12.50	$12.50	$12.50
Monthly Price VPS packages are paid monthly and this is the only fee you must pay in order to have your Virtual Private Server set up.	$20.00/mo	$40.00/mo	$80.00/mo	$10.00/mo

BASIC FEATURES
Data Storage This feature shows how much data you can upload on your Virtual Private Server and you can use that for any type of file that you wish - text documents, images, html and other web files, etc.	40000 MB	80000 MB	160 GB	20000 MB
Data Transfer This features shows the amount of data you can transfer to and from the VPS each month and that includes uploading any files and opening the websites hosted on the VPS.	2000 GB	3000 GB	4000 GB	1000 GB
RAM This feature indicates the amount of RAM that is guaranteed to be at your disposal at all times regardless of how much RAM other users on the VPS server are using.	2048 MB	4096 MB	8192 MB	1024 MB
CPU Cores This is the maximum portion of a CPU that each VPS package allows you to use.	2	3	4	1
Dedicated IP Address Each VPS package includes 1 dedicated IP address that you can utilize.	1	1	1	1
VPS OS OPTIONS
CentOS CentOS stands for Community ENTerprise Operating System and that is the most popular Linux version among web servers powering over 30% of Linux based servers worldwide.
Debian Debian is a free operating system distributed under the GNU licence that is based on Linux Kernel. It is renown for its stability, security and abundance of options.
Ubuntu This operating system is based on Debian Linux and although it is mainly used for desktop computers, its use for web servers is growing rapidly.
VPS ADMINISTRATION OPTIONS
SolusVM This web-based interface allows you to fully control your Virtual Private Server and all process that are currently running in a user-friendly manner.
Full Root-level Access The complete root access provided with each VPS package gives you full control over your VPS and the root privileges that some applications may require.
SSH Access Each VPS allows advanced users to quickly and easily manage their server via SSH client that is available immediately after the VPS is set up.
VPS RESELLING OPTIONS
eNom Domain Name Reseller Account Since VPS packages can be used for reselling, we provide you with a free sub-reseller account with eNom so you can start selling domain names as well without submitting any deposit.
Client Exec Billing/Support Software This advanced software will allow you to handle customer invoices as well as ticket-based support along with many other features and customization options.
VPS PLAN PRICING
Monthly Price VPS packages are paid monthly and this is the only fee you must pay in order to have your Virtual Private Server set up.	$20.00/mo	$40.00/mo	$80.00/mo	$10.00/mo

CONTROL PANEL INSTALLATION	KVM 2	KVM 3	KVM 4	KVM 1
cPanel with unlimited domains (for CentOS only) cPanel is one of the most popular web hosting control panels that includes a Web Host Manager (WHM) control panel as well which provides you server administration through a web-based interface. It is also suitable for web hosting resellers which makes it as popular as it is.	/ mo	/ mo	/ mo	/ mo
EXTRA DEDICATED IPs	KVM 2	KVM 3	KVM 4	KVM 1
1 additional IP If you need additional dedicated IP addresses for your Virtual Private Server, you can purchase them via the VPS Plan Manager after the VPS is set up.	$ 3.00 / mo	$ 3.00 / mo	$ 3.00 / mo	$ 3.00 / mo
ADMINISTRATION SERVICES	KVM 2	KVM 3	KVM 4	KVM 1
Weekly Backup In case you wish to protect yourself from losing important data, you should always have a back up in place. We will do that for you once a week.
INSTALLATION & TROUBLESHOOTING If you need additional assistance from our server administrators.	$ 62.00 / h	$ 62.00 / h	$ 62.00 / h	$ 62.00 / h
VPS Plan Monthly Price	KVM 2	KVM 3	KVM 4	KVM 1
	$20.00/mo	$40.00/mo	$80.00/mo	$10.00/mo

OVZ Box 1

Platform: Linux
CPU Cores: 1
RAM: 1 GB

Space: 30 GB
Bandwidth: 1 TB
Management: Non-managed

$16.00 /mo

OVZ Box 2

Platform: Linux
CPU Cores: 1
RAM: 2 GB

Space: 50 GB
Bandwidth: 2 TB
Management: Non-managed

$20.00 /mo

OVZ Box 3

Platform: Linux
CPU Cores: 2
RAM: 3 GB

Space: 70 GB
Bandwidth: 3 TB
Management: Non-managed

$40.00 /mo

OVZ Box 4

Platform: Linux
CPU Cores: 2
RAM: 4 GB

Space: 90 GB
Bandwidth: 4 TB
Management: Managed

$48.00 /mo

OVZ Box 5

Platform: Linux
CPU Cores: 3
RAM: 5 GB

Space: 110 GB
Bandwidth: 5 TB
Management: Managed

$60.00 /mo

OVZ Box 6

Platform: Linux
CPU Cores: 3
RAM: 6 GB

Space: 135 GB
Bandwidth: 6 TB
Management: Managed

$72.00 /mo

OVZ Box 7

Platform: Linux
CPU Cores: 4
RAM: 8 GB

Space: 180 GB
Bandwidth: 7 TB
Management: Managed

$95.00 /mo

OVZ Box 8

Platform: Linux
CPU Cores: 4
RAM: 9 GB

Space: 225 GB
Bandwidth: 8 TB
Management: Managed

$110.00 /mo

OVZ Box 9

Platform: Linux
CPU Cores: 5
RAM: 10 GB

Space: 270 GB
Bandwidth: 9 TB
Management: Managed

$130.00 /mo

OVZ Box 10

Platform: Linux
CPU Cores: 5
RAM: 11 GB

Space: 330 GB
Bandwidth: 10 TB
Management: Managed

$165.00 /mo

	Manager	Leader
GUARANTEES
1-hour Account Activation Your semi-dedicated plan will be activated for you within 1 hour after signup. This is the maximum time period necessary for the proper configuration of your own Semi-dedicated Server.
24/7 Customer Support We provide your customers with general and pre-sale support via live chat, email and phone and with 24/7 technical assistance via email and ticketing system.
1 Hour Response Time We guarantee that all your requests, no matter whether they are sales or support related, will be responded to within 1 hour.
99.9 % Service Uptime Guarantee With our services your semi-dedicated server will be guaranteed 99.9% of uptime and stability.
30-Day Free Trial Sign up for our 30-day free trial to see what makes our hosting services special. No credit card required.
Monthly Price	$20.00/mo	$30.00/mo

BASIC FEATURES
Data Storage Disk space is the amount of storage you receive when signing up for a web hosting account with us. It can be used for uploading any type of files – text documents, HTML documents, images, etc.	Unlimited	Unlimited
Data Transfer Monthly Traffic is the term used to describe the amount of data transferred and the number of visits made to a web site for a given period.	Unlimited	Unlimited
CPU Core(s) This is the maximum processing time that a semi-dedicated server account can utilize of the CPU of the whole server.	1	2
MySQL queries/h This is the maximum number of MySQL queries that can be made through a semi-dedicated server account per hour.	90000	130000
Domain Name Registration / Transfer Domain name registration is the process of obtaining a unique name for your website on the Internet. A newly registered domain is automatically tied to name servers, representing the IP address to which it should point. Domain name transfer refers to a change of the domain registrar, while the domain owner stays the same. The process is also associated with a change of the domain name records to the new registrar`s.	$12.50	$12.50
FREE FEATURES
No Set-up Fees Our semi-dedicated packages do not include any set-up fees. You will be only required to cover the monthly service fee for the selected semi-dedicated server plan.
FREE Domain Name If you purchase one of our packages, there is a bonus - one free domain name registration or transfer from the list of promotional domains.
Online Website Builder With all of our shared hosting packages you will get a free online website builder that does not require any design skills or experience since it includes multiple templates and makes website creation a breeze.
50+ Free Apps Installer The Elefante Application Installer is included with all our shared hosting packages and it gives you access to install over 40 applications - you can have a blog, a forum or a shopping cart set up within minutes with just a few clicks and no technical skills.
Marketing Tools If you need help to get your website more popular, the easy-to-use marketing tools that are included with each package come to the rescue. You can submit your website to search engines as well as publish news and stories.
Administration Tools All the packages are provided with Hotlink protection, IP blocking, .htaccess generator and other tools which make advanced administration easy.
Video Tutorials Over 40 clips are available through different sections of the web hosting control panel so that you can start finding your way with ease.
Online Documentation After carefully studying the questions and difficulties our clients experience with the web hosting control panel and our services, we have compiled an extensive help section with lots of FAQs and tutorials that will help you along the way.
CONTROL PANEL
In-house Built Control Panel The Hepsia control panel is an in-house product that is a result of hard work aimed at providing advanced functionality combined with easy-to-use and intuitive design.	View Demo	View Demo
Multi-lingual Interface (over 10 languages) We have clients from all over the world and therefore the in-house built web hosting control panel is available in over 10 languages and more are on the way to facilitate our international clients.
Colour Skins And to make working with our web hosting control panel even more pleasant you can choose the colour theme that suits you best.
DOMAINS & SUBDOMAINS
Hosted Domains You can host with us any top level domain name and this feature shows you how many domain names you can host with each of the shared web hosting packages.	Unlimited	Unlimited
Subdomains Subdomains, also known as child domains, are domains that are part of a larger domain. For example anything.my-best-domain.com is a subdomain of the domain name my-best-domain.com	Unlimited	Unlimited
Parked Domains When you register a domain name just to reserve it for future use, you can use the domain parking feature which allows you to point it to a temporary page (for example "Under Construction") or simply redirect the domain to another site.	Unlimited	Unlimited
Full DNS Management The web hosting control panel provides you complete access to manage all DNS records of your domain name like changing the A record to point to a different host or the MX records to choose a different mail server to handle your e-mails.
Custom A and MX Records The A record of the domain name specifies the IP address where the domain name resolves to while the MX records of the domain name specify the mail servers that handle the e-mail of the domain name.
CNAME Records The CNAME record of the domain name redirects the domain to another domain`s A record and therefore creating a CNAME record removes the A record of the domain.
AAAA/SRV/NS/TXT Records The advanced features of the web hosting control panel allow you to set up IPv6 related records such as the AAAA record which is used for mapping hostnames to IPv6 addresses. The SRV record (also known as Service record) is used for defining the location of servers for specified services - the hostname and the port number. The NS (Name Server) records of the domain name specify which server handles all the DNS records for this domain name. The SPF e-mail authentication system derives information from the TXT records of the domain name.
Full Whois Management We provide you complete access to manage the WHOIS record of the domain name as much as the registry allows you. There are specific restrictions for some of the TLDs and you should refer to the Domains page.
Registrar Lock Option This is a security feature available for some TLDs to prevent unwanted domain transfers and thus protect your domain name from theft.We grant you access to lock and unlock the domain names at will via the web hosting control panel.
EPP Transfer Protection Some TLDs require this specific EPP transfer authorization key to process domain transfers. This is used in addition or instead of the Registrar Lock for further protection. You can easily obtain the EPP key for your domain names via the web hosting control panel.
ID Protection We offer an additional service for all TLDs that support this feature to protect your personal data becoming public in the WHOIS record. That is the best way of protection against spammers and possible identity theft.	Optional	Optional
E-MAIL SERVICES
Mailboxes (POP3/IMAP & SMTP) The mailboxes you create with us support POP3, IMAP and SMTP protocols that allow you to use mail client applications such as Outlook and Thunderbird to access and manage your e-mail.	Unlimited	Unlimited
Webmail You can choose from the three webmail applications we offer to access and manage your e-mail from any computer in the world that is connected to the Internet without any setup or configuration.
E-Mail Forwarding This feature allows you to receive the same message in two or more e-mail addresses at the same time or simply redirect all incoming messages from one mailbox to another.
Auto-responders If you enable this feature for a specific e-mail account, an e-mail message with a pre-defined text written by you will be automatically sent as a reply to every e-mail that you receive.
Catch-all e-mails This feature allows you to collect any messages that have been sent to a mistyped e-mail address @yourdomain.com.
Mailing Lists The mailist list allows you to send the same message to multiple recipients (that have subscribed to the list) at the same time.	Unlimited	Unlimited
Mailing List Members This feature shows you how many people can be subscribed to the same list.	Unlimited	Unlimited
Anti-spam Protection This e-mail feature protects you from receiving unwanted e-mail messages. If the advanced features are properly adjusted, SpamAssassin will filter up to 99% of the spam.
SPF Protection The Sender Policy Framework (SPF) prevents forging of the "FROM" field and thus it protects your domain names from being used for spamming.
Anti-virus Protection The ClamAV software has numerous advanced features that guarantee your anti-virus protection by scanning all incoming mail for viruses.
Custom MX Records The ability to change the MX records of the domain name or simply add more MX records with different priority allows you to control who is handling your mail service.
WEBSITE CONTROLS
Advanced File Manager The web hosting control panel is equipped with an advanced file manager that will allow you to easily create, delete, move and rename files and folders. It has many other useful features like the ability to work with drag&drop operations.
FTP Accounts The FTP account allows you to establish an FTP (File Transfer Protocol) connection to the server for faster and easier uploading.	Unlimited	Unlimited
FTP Manager The web hosting control panel provides you with an FTP Manager that you can use to create FTP accounts with different level of access for each one as well as change the password or delete existing accounts.
SSH/Telnet This feature allows advanced users to access and manage the account via secure connection to the server through an SSH/Telnet encryption software.
Website Manager The easy-to-use web hosting control panel is also featured with a remarkable website manager that provides you full control over your domain names and subdomains.
Custom Error Pages This feature allows you to change the error page that website visitors see if the requested page from your website is not opening for some reason.
Custom Apache Handlers This is an advanced feature useful for experienced webmasters to determine how the server will treat various webfiles opposed to using the default Apache configuration.
Custom MIME Types This is another feature for advanced webmasters that allows them to determine how browsers will treat various files and file types.
Password Protected Areas Enabling a password protection for a certain folder allows you to grant access to a single user or group of people and keep it out of reach for the public..

ADVANCED TOOLS
FrontPage Extensions This feature gives our web hosting packages compatibility with Microsoft FrontPage so that you can upload and use websites created with FrontPage.
Dreamweaver MX Support Our web hosting packages are also compatible with websites created using Dreamweaver - probably one of the most popular web design softwares.
PHP4/PHP5/PHP7 Support PHP is one of the most used scripting languages when it comes to creating dynamic web pages and we are proud to support version 4, 5 and 7 to ensure that your website will work flawlessly.
MySQL v.5 Databases MySQL is a very popular SQL database server capable of working with various scripting languages such as C, C++, Java, Perl, PHP and Python. This feature shows how many MySQL databases you can use with each particular package.	Unlimited	Unlimited
MySQL Database Storage This features shows you what is the amount of data that can be stored in all your MySQL databases as a total.	Unlimited	Unlimited
phpMyAdmin Access phpMyAdmin is a tool that provides complete access to manage your MySQL databases via easy-to-use interface.
PostgreSQL 8.3 Databases PostgreSQL is a more advanced database system known to be stable and providing better data integrity. This feature shows how many PostgreSQL databases you can use with each particular package.	5	Unlimited
PostgreSQL Storage This features shows you what is the amount of data that can be stored in all your PostgreSQL databases as a total	160 MB	Unlimited
phpPgAdmin phpPgAdmin is a tool that provides complete access to manage your PostgreSQL databases via easy-to-use interface.	Optional	Optional
Zend Optimizer This software optimizes the work of PHP based applications by enabling them to load and execute Zend Guard encoded files.
Perl 5.8.x Perl is one of the general purpose programming languages widely used for web development and thus it is supported by our servers to provide a wider choice for you.
Over 3400 Perl Modules Perl modules are packages of software code universally adopted to speed up future developing and you get over 3400 such modules with each of our shared hosting packages.
ImageMagick & GD Library Both ImageMagick and GD Library are used for working with image files like PNG, GIF and JPEG among others when generating thumbnails, graphics, charts, etc.
Python Python is another general purpose programming language supported by all of our shared hosting packages and its aim is to combine very clear syntax with remarkable power.
IonCube Just like Zend Optimizer, IonCube also enhances the performance of PHP applications by enabling them to easily operate with IonCube encoded files.
Server Side Includes Server Side Includes are bits of coding that can be integrated into html files to tell them to include other information to be displayed as well. It is a good way of saving time and making sure the exact same information is displayed when it has to appear on different pages.
SSL Certificate Generator SSL (Secure Sockets Layer) is the most common way of securing webpages used especially when sensitive data is collected such as personal or billing information. The SSL Certificate Generator will provide you with unsigned SSL code that needs to be approved by an authorized registrar.
Cron Jobs Crontab is a command that allows scheduling tasks for future executing and is most widely used for repeating tasks executed at regular intervals.	5	Unlimited
InnoDB The latest edition of InnoDB offers serious improvements in efficacy, reliability and usability.
Varnish Varnish Cache is an HTTP accelerator that can improve the speed of your web site.
Memcached Memcached is a general-purpose memory caching system for increasing the load speed of dynamic database-driven websites.
Node.js Node.js is a software platform for building highly scalable network apps, built on Chrome`s JavaScript runtime.
WEBSITE STATISTICS
Webalizer Web/FTP Stats Webalizer is an advanced web statistics application that provides you extensive reports of the current and previous months with graphics for each month and detailed daily statistics including referral URLs
Access Log Manager When you activate the access logs for a certain hostname, there will be a record of every visit and every hit within your site. You can export the log in a text file for external statistical analysis.
Error Log Viewer When activated the error log keeps a record of every warning or error that occured on your website so that you can examine them and rectify the issues related to the website.
Traffic Stats This feature allows you to monitor the total of incoming and outgoing data transfer for each hostname in your account separately.
MySQL Stats This feature provides you information about the daily amount of queries made by each of your databases with an hourly average calculation as well.
Load Stats This tool provides you with detailed information about the CPU usage generated by your account over different periods of time - yearly, monthly, daily or even for 6 hour intervals.
OS, CONNECTIVITY AND BACK-UP
Stable Linux with Apache Linux is the leading server operating system known to be a stable environment with high security and great productivity and that is why it is used by the 10 fastests supercomputers in the world. Apache is the most popular web server that runs more websites than all other webservers combined.
2.5 Gbit Network The data center is using top quality routers and carriers allowing an outstanding Internet connection with combined speed of 2.5 gigabits per second.
Help UPS & diesel back-up generator We have powerful UPS devices in place and a diesel generator in case of prolonged outages to ensure the uptime of the network.
CUSTOMER SERVICE
24/7 Customer Support We are here for our customers 24 hours a day and seven days a week - no holidays, no excuses!Different channels of communication are available to suit you best depending on the issue or query that you have.
Phone Support Apart from the phone number in US, we also have a AU, UK and international lines available 14 hours day to assist you with any pre-sales, billing or general questions you may have.
Live Chat Support Our Live Chat operators are waiting to assist you with your questions and problems in real time to ensure our services are always a better experience for you.
Integrated Ticketing System Whenever you experience technicial difficulties, our professional technicians are at your disposal so all you have to do is simply open a ticket from within your web hosting control panel and you will get a reply within the hour with an average response time of 15-20 minutes.
PRICING
Monthly price	$20.00/mo	$30.00/mo

SERVER FEATURES

Network10 Gbits Network Cards
Dedicated IP Addresses
Domain Name Registration / Transfer$12.50

OS INSTALLATION OPTIONS

CentOS
Debian
Ubuntu

RESELLING TOOLS

eNom Domain Name Reseller Account
Client Exec Billing/Support Software

SERVER GUARANTEES

No Set-up Fee
99.9% Network Uptime
Full Root-level Access
24/7 Technical Support For Pre-installed Software

CONTROL PANEL INSTALLATION

cPanel (for CentOS only)/mo
DirectAdmin (for CentOS only)/mo
Our Control Panel (no root access; for Debian only) TRY DEMO/mo

EXTRA DEDICATED IPs

1 additional IP$3.00/mo

ADMINISTRATION SERVICES

BACKUP SPACE (50 GB)$11.00/mo
MANAGED SERVICES PACKAGE$32.00/mo
- Backup Space (50 GB)
- Weekly OS Update
- Monitoring & Rebooting
- Installation & Troubleshooting (30 minutes)
INSTALLATION & TROUBLESHOOTING$62.00/h

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Semi-Dedicated @ $20.00 /mo

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